Customer Reviews

 

Customer reviews play a crucial role in the evaluation of products and services in the hair care industry. They provide potential buyers with insights into the effectiveness, quality, and overall satisfaction associated with specific products. According to a survey conducted by BrightLocal, approximately 79% of consumers trust online reviews as much as personal recommendations. This statistic underscores the importance of customer feedback in shaping purchasing decisions.

In the realm of hair care, reviews can highlight various aspects of a product, including its formulation, scent, texture, and results. For instance, a review may detail how a sulphate-free shampoo effectively cleanses the hair without stripping it of essential oils, which is particularly beneficial for individuals with sensitive scalps or color-treated hair. Furthermore, reviews often provide information on the longevity of the product's effects, such as how well a conditioner maintains moisture and shine over time.

Quantitative data from customer reviews can also be insightful. For example, a product that receives an average rating of 4.5 out of 5 stars from over 500 reviews indicates a high level of customer satisfaction. Additionally, specific feedback regarding the ease of use, packaging, and value for money can assist consumers in making informed choices. It is not uncommon for reviews to include before-and-after photos, which can visually demonstrate the effectiveness of hair care products.

Moreover, customer reviews can serve as a valuable tool for brands to improve their offerings. By analyzing feedback, companies can identify common concerns or suggestions for enhancement. For instance, if multiple customers express a desire for a more hydrating formula, a brand may consider reformulating their product to better meet consumer needs. This iterative process fosters innovation and helps brands stay competitive in a rapidly evolving market.

In conclusion, customer reviews are an essential component of the hair care industry, providing both consumers and brands with critical insights. They not only influence purchasing decisions but also drive product development and improvement. As the market continues to grow, the importance of authentic customer feedback will remain paramount in ensuring that products meet the expectations and needs of consumers.

 

Based on 38 reviews
82%
(31)
13%
(5)
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(0)
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5%
(2)
Definitely worth it

I absolutely loved everything, from the ordering process to the delivery process was fast and team is very professional. When I received my delivery I was very excited, I must say the product is very good. So far all my clients that bought from me is giving me good reviews on how the product is making a difference in the hair. So I'm happy with what I got and I'm definitely ordering more next week.

Speedy Service

Thank you so much for the speedy service. Love the product

Got my delivery yesterday of my Rosemary and all products are sold today. My customers like the smell aswell as the shine it gives in the hair. It feels softer and light aswell as looking healthier. Thank you so much , next order coming soon.

Got my delivery yesterday and it's all sold out.
My customers are so happy with the product they got.
Definitely coming back for more. Thank you so much

Silver shampoo&conditioner

Very happy, leaves hair soft

Aftercare Hair Mask

Works like a bomb, leaves my hair soft and detangled.

Caffeine & Cannabis Mask

M
Laundry Combo
Melissa Cloete
Wonderfully product

My customers love it

Great Products

I absolutely love the products and highly recommend it.

I love it

Good product and customer are happy

M
Laundry Reseller Combo
Melissa Cloete
I just love this combo's

It's cheap and you can make nice profits on it the customers love it cause the products work

Excellent product

very good stuff

N
Business In A Box - 500ml
Nabeela Sulaiman

Business In A Box - 500ml

Secure

Please sucure the products because one of mine fell out, it could be a courier problem but if it is secured properly than you can take the blame.

Good service

You could put labels on the big bottles like for ex, shampoo or Conditioner.

T
Business In A Box - 500ml
Thorin Anderson
The best online service

Great product 👌 best online service Less then 24hs my order was ready for collection Sold product in one day can't wait to receive my next order 😀

Excellent product

Product worked better then expected, and thier communication an service was great.

L
Heat Protect Spray
Lizé-Mari Carstens
Satisfied

The products did solve all the problems I had with my hair. I struggled with oily hair, and the Shampoo and Conditioner doesn't worsen it like the other stuff I have tried. It also takes away the frizz as I have very fine hair. I am satisfied with the products and the service and would definitely recommend. It smells devine and leaves your hair soft and nourished.

A
1L SLEEK Keratin Mask
Annabel Juries
1L Sleek Keratin Mask

Makes my daughters hair beautiful and shiny. Her hair is very dry but this product is really doing wonders for her hair. Highly recommended

Heat Defence Spray

All my cstomers love this product. I'll rate it a 100 😃

U
Rosemary Business In A Box
Uzaan Pienaar
10 / 10

This product is amaizing i realy do love it
My clients gave good feedback about the rosemarry shampoo and conditioner

Silver shampoo

Silver shampoo and conditioner has definitely bring my greys back to life 👌

M
Rosemary Business In A Box
Melanie Pharrow

Loved this product ...and the service I recieved was great 👍